Refund & Return PolicyEffective Date: 27-08-2026
Welcome to viraltrending.shop. We aim to provide quality products and a smooth shopping experience. Please review this policy before placing an order.1. Return EligibilityYou may request a return if:You received a damaged product.You received the wrong product.The product has a manufacturing defect.The product is incomplete or missing an advertised component.To be eligible for a return:The return request must be submitted within 7 days of delivery.The product must be unused and in its original condition.Original packaging, tags, accessories, and other included items should be retained.You must provide your order number or other proof of purchase.2. Non-Returnable ItemsReturns may not be accepted for:Products that have been used, washed, altered, or damaged after delivery.Products damaged because of misuse or improper handling.Products returned without the original packaging or included accessories.Items specifically marked as non-returnable or final sale.3. How to Request a ReturnTo request a return, contact us at support@viraltrending.shop and provide:Your order number.The reason for the return.Photographs or videos showing the issue, where applicable.Our team will review your request and provide return instructions if it is approved.4. RefundsOnce the returned product has been received and inspected:Approved refunds will generally be processed within 5–7 business days.Refunds will normally be issued to the original payment method.The time required for the refund to appear in your account may vary depending on your bank or payment provider.5. Replacement or ExchangeIf you receive a damaged, defective, or incorrect product, we may offer a replacement or exchange, subject to product availability.6. Return ShippingIf the return is due to our error, such as receiving a wrong, damaged, or defective product, we will provide appropriate assistance regarding return shipping.For other approved returns, applicable return shipping costs may be the customer's responsibility.7. Order CancellationOrders may be cancelled before dispatch. Once an order has been shipped, cancellation may no longer be possible.8. Contact UsFor return, replacement, or refund questions:Email: support@viraltrending.shop
SAMARTH ENTERPRISES
MAYANK SINGH, mayankfb30@gmail.com, 8882829905
Rd-36, Church Road, Pana Udyan, Narela, Delhi-110040