Shipping policy
Shipping Policy
Effective Date: 08-08-2026
Thank you for shopping with ViralTrending.shop. We aim to deliver your orders as quickly and safely as possible.
1. Order Processing
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Orders are processed within 1–3 business days after successful payment.
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Orders are not processed on Sundays or public holidays.
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During sales or high-demand periods, processing may take slightly longer.
2. Shipping Time
Estimated delivery times:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Locations: 7–15 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
4. Order Tracking
Once your order is shipped, you will receive tracking details through email or SMS (where available).
5. Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control. We appreciate your patience in such situations.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
7. Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date so we can assist you.
8. Failed Delivery Attempts
If delivery cannot be completed because the customer is unavailable or provides incorrect information, the courier may attempt re-delivery or return the package to us. Additional shipping charges may apply for re-shipment.
9. Contact Us
For any shipping-related questions or concerns, please contact:
Email: viraltrending@gmail.com
We appreciate your trust in ViralTrending.shop and look forward to serving you.